https://twitter.com/HardwareBBQ/status/860715211480748032Over the months, Intel i7 7700 and Core i7 7700K users have complained of an unusual increase in CPU temperatures. Some of these CPUs were hitting as high as 90 degrees Celcius. Some users even said that its Core i7-7700k watercooled were hitting very high temperatures which seem high unlikely in an ideal setup.
This raised concern as the temperature are well near its 100 degrees Celcius maximum temperature threshold. At first, it was assumed to be a sensor problem but the company’s response indicated otherwise and did not go well with Core i7 7th generation users:
We appreciate the feedback you have provided and your patience as we investigated this behavior. The reported behavior of the 7th Generation Intel® Core™ i7-7700K Processor, showing momentary temperature changes from the idle temperature, is normal while completing a task (like opening a browser or an application or a program).
In our internal investigation, we did not observe temperature variation outside of the expected behavior and recommended specifications. For processor specifications, please refer to the Intel® Core™ i7-7700K Processor Product Specifications.
Most motherboard manufacturers offer customizable fan speed control settings that may allow for the smoother transition of fan revolutions per minute (rpm). Please consult your motherboard manufacturer’s manual or website for instructions on how to change default fan speed control settings.
We do not recommend running outside the processor specifications, such as by exceeding processor frequency or voltage specifications or removing of the integrated heat spreader (sometimes called “de-lidding”). These actions will void the processor warranty.
Bad response to a community? You bet!
Some expected this would be the response while others were genuinely disappointed. Annoyed by a lack of a solution, users start shooting at Intel. Users have waited patiently for three months for a solution, only for an advice of not overclocking Core i7-7700K. The K series also carry a premium over the locked variants and people buy them with the feature of overclocking. The response, however, added fuel to the fire.
Over the years, many users found the thermal paste underneath its IHS to less effective compared to the aftermarket options. This prompted many users to delid Intel CPUs and change its thermal paste for better performance. Of Course, improper delidding would damage a perfectly working CPU and also voids warranty. Other users who did not want to risk facing either one of those problems lived with it with a bit lower overclocks or better CPU cooling. Intel, however, decided to brush it off as normal and did not give an option to be a legitimate reason for RMA.
Should Intel consider using better and long lasting thermal paste if not soldering it? Or should Intel provide pre-delidded processors for customer’s ease of use? Rubbing the salt on the wound of those who paid a premium for an unlocked processor isn’t a good idea.