Oculus is in a position where it is facing components shortage for a while and now its customers are getting updates for lengthier delays with a newer shipping date.
It is even worse for early backers who contributed during Oculus’ Kickstarter days as the company made a claim that its their units are separately allocated. As of now, the shipping estimates vaguely labeled as ‘TBD’.
Many of those who have back and pre-ordered the unit are not very happy about it. Many of these complaints can be found at Reddit and even in Oculus’ official forums. It should be noted however that none of those who have pre-ordered the unit are being charged yet. The message that Oculus sent to its users are as follows:
“We’ve updated your Order History with a new shipment window for your Rift. This window may be later than your original estimate, due to the early component shortage. As a reminder, we’ll send you an email when we charge the payment method on file for your purchase and prepare your shipment. We’ll also cover all shipping and handling costs for orders placed through 11:59 PDT on April 1, 2016.”
Some people who have pre-ordered Oculus Rift VR headsets have decided to switch to HTC Vive. HTC’s headset is expected to ship to its newer customers around May, according to those who have placed orders. It’s obvious that for most people the real issue is that they cannot get the product at the same time you will usually expect from a pre-order. Many of the potential Oculus users have given delayed dates between 9th May to 19th May or even 16th May to 26th May and even further, depending on the group number one belongs to. Kickstarter backers have complained that their orders are pushed as back as August from March. Oculus’ loss might be HTC’s gain.